PRIVACY POLICY

1. Data Controller

In accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and Spanish Organic Law 3/2018 on Data Protection and Guarantee of Digital Rights (LOPDGDD), the Data Controller is:

ARLEYA INTERNATIONAL GROUP FZC LLC
Licence No.: 26288883888
Gem Tower, Ajman, United Arab Emirates
Email: info@urinaryinfection365.com

If required under Article 27 GDPR (non-EU controller targeting EU residents), a European Representative may be appointed.

2. Personal Data Collected

We may collect and process the following categories of personal data:

Identification data (name, surname)
Contact data (email address, phone number)
Billing data
Health-related information voluntarily provided by the user (special category data under Article 9 GDPR)
Technical and browsing data (cookies, IP address)

3. Purposes of Processing

Your personal data will be processed for the following purposes:

Managing contractual relationships and service provision.
Responding to information requests.
Processing payments.
Sending commercial communications (only where explicit consent has been obtained).
Complying with legal obligations.
Improving website functionality and user experience.

Health data will only be processed for the purpose of providing healthcare services and based on explicit consent under Article 9(2)(a) GDPR.

4. Legal Basis for Processing

The legal bases for processing include:

Performance of a contract (Article 6(1)(b) GDPR)
Compliance with legal obligations (Article 6(1)(c))
Legitimate interest (Article 6(1)(f))
Explicit consent (Article 6(1)(a) and Article 9 GDPR for health data)

5. Data Retention

Personal data will be retained:

For the duration of the contractual relationship.
For legally required retention periods.
Until consent is withdrawn (for marketing communications).

6. International Transfers

As the Data Controller is established in the United Arab Emirates, personal data may be processed outside the European Economic Area.

Where required, appropriate safeguards under Chapter V GDPR will be implemented, including Standard Contractual Clauses (SCCs) or equivalent mechanisms to ensure adequate data protection.

7. Data Sharing

Personal data may be shared with:

Payment processors
IT service providers
Hosting providers
Professional advisors
Group companies (where applicable and legally justified)

Data will never be sold to third parties.

8. Data Subject Rights

You may exercise the following rights:

Right of access
Right to rectification
Right to erasure (“right to be forgotten”)
Right to restriction of processing
Right to data portability
Right to object
Right to withdraw consent at any time

Requests may be sent to:
📩 info@urinaryinfection365.com

You also have the right to lodge a complaint with the Spanish Supervisory Authority (Agencia Española de Protección de Datos – www.aepd.es).

9. Security Measures

ARLEYA INTERNATIONAL GROUP FZC LLC implements appropriate technical and organisational measures to ensure the security, confidentiality and integrity of personal data, in accordance with Article 32 GDPR.

10. Commercial Communications

Commercial communications will only be sent where prior explicit consent has been obtained, in accordance with Article 21 LSSI-CE.

You may unsubscribe at any time by emailing: info@urinaryinfection365.com.

INTELLECTUAL AND INDUSTRIAL PROPERTY

All intellectual and industrial property rights relating to the Website and its contents (including but not limited to text, images, audio, video, software, trademarks, logos, design and structure) are owned by ARLEYA INTERNATIONAL GROUP FZC LLC or its licensors.

Reproduction, distribution, public communication or transformation, in whole or in part, for commercial purposes without prior written authorisation is strictly prohibited.

Users may view and store content for personal, non-commercial use only.

DISCLAIMER OF WARRANTIES AND LIABILITY

ARLEYA INTERNATIONAL GROUP FZC LLC shall not be liable for:

Errors or omissions in the content.
Temporary unavailability of the Website.
Transmission of viruses or harmful elements despite having implemented reasonable security measures.
Improper use of the Website by users.

The information provided on this Website does not replace personalised medical advice.

COOKIES POLICY (Resumen)

The Website uses cookies to improve user experience and analyse traffic.
Users may configure or reject cookies via the consent banner upon first access.

A detailed Cookies Policy is available separately.